1. Introduction
Big Day Bingo ("we", "us", "our", or "Company") operates the Big Day Bingo website and application. This page informs you of our policies regarding the collection, use, and disclosure of personal data when you use our Service and the choices you have associated with that data.
2. Information We Collect
Personal Information
When you register and use our Service, we collect:
- Email address and authentication credentials
- Full name and profile information
- Billing information (for paid subscriptions)
- Device information and usage analytics
Game Data
When you create and host bingo events, we collect information about the event, including player names, cards, and game progress data to provide and improve the Service.
Automatic Information
We automatically collect certain information about your device and how you interact with our Service, including IP addresses, browser type, operating system, and usage patterns.
3. How We Use Your Information
We use the collected information for:
- Providing, maintaining, and improving our Service
- Processing subscription and payment transactions
- Sending transactional and marketing communications
- Personalizing your experience and analyzing usage patterns
- Ensuring compliance with our Terms of Service
- Detecting and preventing fraud and security issues
4. Data Security
We implement appropriate technical and organizational measures designed to protect personal information against unauthorized access, alteration, disclosure, or destruction. However, no method of transmission over the Internet or electronic storage is 100% secure.
5. Data Retention
We retain your personal information for as long as your account is active or as needed to provide you the Service. You can request deletion of your data at any time by contacting us, subject to legal obligations to retain certain information.
6. Third-Party Services
Our Service may integrate with third-party services including:
- Spotify - For music search and integration
- Stripe - For payment processing
- Google Services - For authentication and services
These services have their own privacy policies governing the use of your information. We recommend reviewing their privacy policies before using their services.
7. Your Rights
You have the right to:
- Access, update, or delete your personal information
- Opt-out of marketing communications
- Request a copy of your data in a portable format
- Object to certain processing of your information
To exercise these rights, please contact us using the information provided below.
8. Cookies and Tracking
We use cookies and similar tracking technologies to enhance your experience, remember preferences, and understand how you use our Service. You can control cookie preferences through your browser settings.
9. Children's Privacy
Our Service is not directed to children under 13 years of age. We do not knowingly collect personal information from children under 13. If we become aware that a child under 13 has provided us with personal information, we will delete such information immediately.
10. Changes to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes in our practices or for other operational, legal, or regulatory reasons. We will notify you of any material changes by posting the updated Privacy Policy on this page.
11. Internet Connectivity Requirement
Big Day Bingo is an online service and requires an active WiFi or mobile data connection to function. Hosts and players must have a reliable internet connection to create events, join games, receive called numbers or songs in real time, and submit bingo wins.
Big Day Bingo is not responsible for any disruption, lag, dropped connections, missed calls, inability to join or continue a game, or any other loss of gameplay caused by a lack of internet access, poor connectivity, network outages, or insufficient bandwidth at your venue or on any player's device. It is the host's responsibility to ensure adequate internet access is available before starting an event.
12. Contact Us
If you have questions about this Privacy Policy or our privacy practices, please contact us at:
Email: support@bigdaybingo.com
Website: www.bigdaybingo.com
